We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid a cancellation fee.

Cancellations with less than 24 hours’ notice may be subject to a $25 fee or forfeit of deposit, depending on the service.

No-shows or same-day cancellations will result in the full service fee being charged or retained.

For event services (balloon décor, photo booths), a non-refundable deposit is required to secure your date. Cancellations must be made at least 72 hours in advance to avoid additional charges.

We value your time and appreciate your cooperation!